Child Protection and Disclosures Policy
Helps build a strong culture of child protection across our workplace, by encouraging early identification and referral of vulnerable children.
Client Complaints Policy
Ensures that we are committed to taking problems seriously, with respect, compassion and confidentiality in a culturally appropriate and mana enhancing way. We pride ourselves in getting everything right so it is very important to us that if someone has an issue, we do our best to resolve it and – wherever possible – use it as an opportunity to learn and to improve our services.
Sets out how Empowerment Trust collects, uses and protects information given by individuals and organisations.